airasia refund issues

I just tried 4hrs yesterday. Do you have a 2022 update on how to get a refund for a duplicate booking? 2. Tried many times to get refund but just get invalid claim due to flight not being cancelled by AirAsia. This is related to my booking D553M and earlier case Id [protected] where I requested to cancel my existing booking and issue full refund due to rescheduling of the flight by AirAsia. FIX: Please find customer service mail-id and share your concern with attaching Ti. And I laff at those buy unlimited pass rm 499. I did the same thing as instructed ng AirAsia at ng advice nyo dito. It does not take days or weeks to receive the refund lol. Air Asia doesnt appear to understand even basic customer service. Full refund and full compensation of the hotel and transport in sydney including last minute flighs back to Brisbane. Tap New Chat icon, then select New Contact. I purchased tickets January 2019 from Manila to Cebu and back. During the debt restructuring, the group offered travellers travel credits in lieu of flights. Case id [protected] - want to cancel and take refund of my booking d552m. its sad to hear about that. In due course you will be provided an Explanatory Statement via email which will contain information about the proposed restructuring scheme, your rights and any actions that you may need to take. Melansir Kompas.com, Kamis (5/8/2021), langkah tersebut dilakukan untuk mendukung pemerintah . Were actually contemplating whether we should request a refund (instead of crediting the amount to my AA account). hi, unfortunately, I wasnt able to transfer it to my credit card. Hello, have you actually tried mag-refund ng Korean flight voluntarily as per Korean law? I always choose the original form of payment. AVA will greet you and present a menu. Hi! Able to use credit account on Airasia flight booking. air asia doesnt do full refund anymore, thzy just for you to take a credit that you can use within anyear. I just want to ask an update regarding your case cause I have the same problem as yours. Monday, 28 Mar 2022. With AirAsia, airport tax refund can only be filed within 6 months after the supposed departure date or one year from the booking date. may i ask if nakuha mo na ang refund mo? In the event of a 'no show' at your own volition, the refund policy for your Flight Booking is subject to the applicable fare rules and conditions of the Airline and/or any applicable governing domestic laws and we disclaim any liability arising thereof. Oh I see. 3. can I still change it to be refunded to original payment? Airasia did not refund my money after they cancelled my flight. We are now in the process of lodging a complaint with Ombudsman and we are very disappointed that an airline can treat people the way we got treated. Ive been following up 20 times and Im so tired of it. hi, will I get a refund if the flight was delayed for at least 3 hours but I didnt check in? Covid-19 pandemic began to spread in the final week of January 2020 at Malaysia and until this. Much appreciated! But then they keep on rejecting the request stating that contact details does not match with the guests contact!! Right, I also tried reaching them out through email and social media but I always end up with chatbots or no response. Worst flight ever. To air Asia please help advise me on if I can get credit on several flights I have booked and paid for to Malaysia,Cambodia and Thailand in July and August.as the Australian government is restricting all flights out of Australia I defiantly I can not fly If you've had a cancelled or delayed flight and are looking for information about a refund or AirAsia flight compensation, we are here to help. We travelled under fresh tickets after full payment. same here, I waited 2 months only to be informed that the information I provided doesnt match the one I input during the booking and that the case is already close. Not resolved. The airline group said it has resolved more than 90 percent of refund requests and is committed to resolving a small number of outstanding claims as soon as possible. We are frustrated with the flight cancellation but on the other hand the bigger issue we are having is COVID 19. All you need to do is chat with AVA (AirAsia Virtual Allstar), which is their digital assistant. The refund payment will be credited to the original payment method. When I arrive in Manila March 2019 they canceled all of my flights. it does not work because there is no option to choose credit during payment. 2 Euphoric_Mist_613 1 yr. ago At this time, we can only hope that AirAsia X manage to get their restructuring scheme approved and hopefully everything is back to normal after this COVID 19 pandemic. ><, Hi mera PNR O6F9QQ,ye cencel ho suka hai ,eska refund sahiye joldi sahiye. Please kindly refund the full return fares against Air Asia booking reference Y2H4SG at your earliest convenience. Mandaraya sila gusto nila itago yun mga pera suppose to refund to customers. Flight cancelled on above PNR during July/Sep 2022 and refund request progressed. GetHuman8130376 AirAsia Jan 28, 2023. I want my 5 luggage tomorrow morning in KLIA2 airport. Hi Will, like you, Im still waiting for my refund. I am waiting for my return payment. Under AirAsia's current refund policy, the airline offers customers a refund, credit or a new travel date whenever a flight is cancelled or postponed. It was not helpful because instead of offering me at least credit in refunds, it told me I had no other choice but to travel on different dates.. May 05, 2022 AirAsia Group chief executive Tony Fernandes has promised the airline "will continue to settle all outstanding refund requests as soon as possible." In an exclusive statement to AirlineRatings.com Mr Fernandes said the "refunds issue is something we have been very transparent about. Anyways, thanks for the info. 1 / 10 However, I still havent received my money as of now. am i being duped? Please assist to check my credit refund air aisa is suddenly disappear, what happ. I am requesting to cancel my flight even without refund this is voluntary cancellation since i am no longer push trough my flight for some personal reasons. Photo: AirAsia AirAsia IATA/ICAO Code: AK/AXM Airline Type: Low-Cost Carrier Year Founded: 1993 CEO: Riad Asmat Bakit nila pinagpipilitan ang CREDIT ACCOUNT at ayaw nila ibigay ang FULL REFUND?? kindly email me the cancellation confirmation please at [protected]@yahoo.com I booked an AirAsia flight on 11 Feb 2023, roughly around 12:40am through Expedia. | 93 comments on LinkedIn Under AirAsias current refund policy, the airline offers customers a refund, credit or a new travel date whenever a flight is cancelled or postponed. Papahirapan nya tayo for the refund no matter what . Your system sucks just return our money. 1. How long before you will get the full refund? AirAsia continues to lie to its customers. Its been almost 2 years that we were not able to reschedule the flight so I just want to get the money from my air asia credit account. TERMS OF USE & Sana po matulungan nyo ko anong pwedeng gawin. Source: support.airasia.com. walang kwenta!!! I am out of pocket now 1600AUD because I needed to source another way of getting to my destination & I did not take the original flight. So sad. A father and traveler who enjoys to eat, shop and travel. 27th January 2023 (Friday) Read the reminders that AVA will share. Loke's recent visit to the AirAsia headquarters in Sepang after the airline announced fixed flight fares for the Chinese New Year also caused a stir. Hence we requested for refund back to credit car. Ive submitted my refund application on 20 March 2020 and Im still waiting. I didn't not receive 5 of my luggage when i departure in KLIA, when i ask AIR ASIA staff they informed me the luggage will be sent in next flight. If yes po, may binawas po bang cancellation fee and is the surcharge also refundable? :) Yung flight ko po is cancelled din (March 2020 TAC-MNL). Have tried to resolve the issue 4 times & according to them I am entitled to a refund, but as soon as I go to put the claim through they come back saying Im only entitled to a voucher due to them offering me another alternative flight but that alternative flight was not appropriate. within 2mins and still get this Bummer message. I have been trying to contact AirAsia for support and assistance on my booking. They probably never wanted to actually refund it. ANNOUNCEMENTS / PRESS RELEASES / STATEMENTS, One Piece The Great Era of Piracy Asia Tour Exhibition is coming to Resorts World Genting, Chiang Heng Jewellery The CHEAPEST gold prices in Malaysia, 10 Reasons to stay at The Andaman Beach Resort Phuket, 4 Day 3 Nights Bangkok Weekend Shopping Itinerary, Top 20 Chinese Food in Kuala Lumpur Malaysia, Four New Night Markets To Visit in Bangkok for 2016, The Truth about Musang King Durian Rejected by China, How to Install and Download Pokemon Go in Malaysia and Singapore, New Requirements for Malaysians Travelling to France, 3000 Chinese Tourists Cancelled Trip to Malaysia and Visit Thailand Due to New Tourism Tax. Enter the booking code. In this post, well focus on the first four items above (1-4) because these are what we have personally experienced before. Departure scheduled 27th March, 2020. Your comment is now queued for moderation! Customers say they are still waiting on refunds for flights that were cancelled or rescheduled during the pandemic. Gusto ko rebook Kaso wlang email na dumating sakun Thank you. They defraud their customers. ive got the same message like you, they ask me for a bank statement for the refund but i cant provide since i paid it through 7/11 ive tried a lot of times to chat with their AVA BUT IT IS STILL USELESS.not i dont know how am i going to get my refund. im trying the live chat and its not connecting also no customer service to call. Airasia, you have no right to hold customers money. Some AirAsia passengers, including from overseas, asked why Loke had not taken the opportunity to address the issue of flight delays, cancellations and problems with refunds reported since 2020. - NSTP file pic. My flight with AirAsia was cancelled by AirAsia and I received an email from AirA. Dr. Sanyog Jain Mobile: +91 [protected] Email: [protected]@niper.ac.in Tama naman po lahat ng details na prinovide ko kaso nitong January 14 nag-update sila na di daw match yung booking name o route. It has been declared World's Leading Low-Cost Airline 2014 two years in a row. My booking for 3 persons, Lucknow to Bangalore by FLT 15-1426, of 23/01/2023, eticket issued by 'Varafi' under the Air Asia. Ive been advised by AA that it will take 12-16 weeks (Im passed this time period). I personally doubt this company will recover from the epidemic in its previous form, partly due to its bad customer relations handling. Essay, Pages 3 (570 words) Views. That essentially. Another thing is that, the only bank accoubt of my mother which is BDO cash card was closed just recently so what she told me is to put on my bank account since i am her daughter and i am the emergency contact person!! Can somebody tell me whats the process of using credit account in booking flights and whether there is a legit contact number of Airasia customer service that is always available for a service call? My understanding is that you should contact your credit card company. Looking for answer as well. When it demanded I get on another flight, I asked if they wanted to send me and my family to our deaths? Betak said. Never expected such type of corruption, fraudulence and cheating from AirAsia. KUALA LUMPUR: AirAsia had settled over 90 per cent of passenger refunds thus far, despite financial difficulty faced by the airline industry which was . It was a bank credit card. Jan. 28. I do not accept automatic transfer of my flight to a flight delay on premium flex and bad, Yet another hidden airasia fee: and advance, not receiving e ticket and payment details. Did you get your refund in your credit card? . Required fields are marked *, Copyright All rights reserved. it can only be used by rebooking a flight. my roundtrip flight was rescheduled, pwede kayang i- refund yung isang flight lang? Horrible. Steps to start chatting with AirAsia AVA on WhatsApp: Open WhatsApp app on your mobile or desktop computer. that is our money! 1.Confirmation:P52CQM Sub: Final Notice Before Legal Proceedings Urgent Payment required from AirAsia not providing clients Even if the airline didnt cancel the flight, even if its a voluntary refundthose airlines allow them to refund. Or is the status still in process? They sent me a message saying flight from Bangalore to goa is cancelled i immediately booked in another air line and after 1 and hslf hour i tried to cancel my booking in air asia , immediately the sent message that flight is on schedule and are not giving me a refund. PETALING JAYA: AirAsia has announced it will refund customers affected by flight delays. I bought an Air Asia flight ticket directly on the Air Asia web. In 2001, the airline which was heavily indebted was purchased by Tony Fernandes's company Tune Air Sdn Bhd. A chat box will appear. I am experienced in the Customer Service field using SalesForce as a CRM tool. Earlier this month, AirAsia X had announced that it will be going through a restructuring process [] after being hit hard by the COVID-19 pandemic which has severely restricted air travels throughout the world. And so i requested for a refund. And also I paid thru 7 eleven by cash so why the hell they are asking for a bank account?? Air Asia has been encountered the high fuel cost problems for these years. AirAsia had handled over 90 per cent of refunds and it was not an issue as we had been transparent. thanks in adv.! hello.. My name is Tai Chun Yip Danny (email address: [protected]@yahoo.com.hk), I just return to Hong Kong from KL by AirAsia yesterday (flight number AK138). Ambitious person and love challenges. REFUND OF THE PAYMENT MADE FOR THE ABOLRTED FLIGHT. Your email address will not be published. air asia is the cheapest airline but the hardest to refund the booking. Hope you can help me with my problem thank you false Thank you! January **, ****. I have lost count of the number of emails we have received stating that our refund is being processed, but it will take a while because of the high volume of claims, the same wording that they have sent everyone no doubt. My flight was cancelled by AirAsia a month ago. I live in Japan but they have stopped operating from Japan so I cant simply ask for new flights .. Choose YES if everything looks good for you. I also log in Air asia account to see status refund update. I want my 5 luggage tomorrow morning in KLIA2 airport. Marami sila arte at wala silang contact number not like cebu pac and PAL . Our flight is cancel by airasia. I understand there is a delay in the refund due to the pandemic. In March, AAX announced it had completed its debt restructuring after creditors earlier agreed to a deal under which the airline would pay just 0.5 percent of outstanding debt and terminate existing contracts to restructureRM33.65 billion(US$8.1 billion) of liabilities. If you could help me. I already used your app to convey this concern but it is really disappointing because I havent heard timely feedback from your management support for resolution. Ayaw lang nila mag refund and its the WORST airline. 29 2565 AirAsia Aviation Group Limited (AAAGL) (Refund) -19 2 . Sobrang hassle ang refund process ng Air Asia. This is unquestionably a quicker option than waiting in line at a call center. Its against human rights what they did. Be that as it may, the minister did not clarify whether the refunds . should not pay AA / or reclaim the money from them. . Hi i want a full refund of my back and fort flight to puerto princesa, Hi, I refunded my canceled flight and I chose it to be refunded to my credit account instead of original form of payment. Are there any actual stories here of Air Asia refunded a customer? Follow us on Instagram! Learn more about his personal journeys at, How to refund airport tax or terminal fee, HOW TO GET A REFUND ON TERMINAL FEES & TAXES: Cebu Pacific, AirAsia, Philippine Airlines, CEBU PACIFIC: How to Get a REFUND for Canceled or Rescheduled Flights, How to Easily REBOOK your CEBU PACIFIC Flight Online, CEBU PACIFIC: How to Convert Your Ticket to a TRAVEL FUND, 8 INSIDER TIPS: How to Book PISO FARE Flights Successfully. Armada AirAsia Airbus A320 Neo Aircraft (NEWSROOM.AIRASIA.com) KOMPAS.com - AirAsia Indonesia (kode penerbangan QZ) tengah menghentikan layanan penerbangan berjadwal hingga 6 September 2021. KUALA LUMPUR, Nov 25 Financially crippled budget airline AirAsia X Bhd (AAX) sought to explain why it cannot give refunds in cash to passengers who are also listed as "creditors" in its debt restructuring scheme. . You cannot just up and suggest the cancellation of flight tickets. The Asean super app for booking flights, hotels, activities, food, unlimited deals and so much more! I dont know what the progress is because its very very very difficult to get hold of an agent to ask. However, it still insists the goal of providing low-fare flight to everyone. i pestered airasia on twitter every other week/month for my refund. Kindly cancel my booking now. I have been checking my case and the status is just IN PROGRESS. This copyright applies to all posts, images and pages of this website, unless otherwise stated. Air Asia outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. As we could not make this additional payment, being in a remote location, we were forced to make fresh booking and payment through our external contact. Im super frustrated and helpless by the bad experience with AirAsia. Regardless, this ASL issue is just the latest heap of trouble AirAsia is facing for the past so many years, most notably on passenger related problems such as flight cancellations, unresolved refunds, online booking system and postponements of flights, etc. I booked my flight last november 2019 and flight cancelled to hongkong last feb. 2020. Enjoy taking pictures and videos with Samsung S22 Ultra and Sony ZV-1. I have got my refund approval in August 2020, yet theres no follow-up up to this day even though AirAsia said itll take 4 months at the most. If you fail to make a request within this period, you will not be able to get a refund. I booked a flight for my Lola going to Puerto Prinsesa worth P 10,694.68 for two people. Ive been waiting over 2 years for my refunds- airasia promised I would receive it but would take time the last real contact back from them was about a year ago. They do not want to honor their policy when I bought my ticket. Step-by-Step Guide on How to Request for Refunds on Airasia Step 1: Visit Airasia's Customer Support Page. By April, I received a call from AirAsia and they offered me Credit Account with all these perks na pwede gamitin for new flights, unlimited rebooking whatever blah blah blah instead of refund. airasia on Twitter: "@ManviKatia @AirAsiaIndia Hi @ManviKatia ! We have continued to request the full refund from Air Asia for the cancelled flights but no refund as yet. ticket is in progress. why you can not give our refund? I told her Hong Kong never need to do RAT and I nearly travel every week and know 27th Feb 2023 And it was intact and show no sign of damage untill we undress the cover. Its been TEN months..I havent received my money. Bo Lingam, Group CEO of AirAsia Aviation Group Limited said: As one of the world's largest airlines flying close to 100 million passengers per year before Covid, we have seen an unprecedented volume of queries, averaging around 200,000 daily during the peak period. Many of the complaints have been directed towards AVA, AirAsias online chatbot, which is the only line of communication between customers and the airline for issues involving bookings or flights. Received an email on 23/7/201 that my point would be extended to 3 years. (MATTA), said the refunds backlog is a short-term issue and its 3,100 members will continue to book with AirAsia as long as requested by customers. Kiwi.com Credit it's the fastest way to receive your refund.Kiwi.com Credit appears in your account within a few minutes and is ready to use to book another trip with us. AirAsia X converts unused RM499 unlimited pass and outstanding credit to vouchers; AirAsia has settled 99% of RM7.6 billion cash refund requests by passengers; Capital A wants Asian governments to ease restrictions to make air travel affordable and hassle-free Yosh Dimen is a full-time travel blogger. "The problem child is AAX and while air . Betak decided against accepting the offer due to uncertainty over when restrictions would be lifted and concerns about catching COVID-19. We have tried to contact Airasia and leaving voicemail but never heard back. I dont know how long to wait. Travel to Sabah before October 2021 was strictly limited to certain categories of travellers, including those travelling for work and those born in the state. Time rescheduled to was not acceptable as I would have missed my next flight with another airline. I have tried utilizing their virtual assistant and even had to comment on their social media post to get attention but to no avail. During March of 2012, Air Asia has decided to scrap the long-haul . In addition, you can also get a refund (whether in full or a portion of your payment) if youre flying to, from, or within countries with local refund laws that supersede the airlines usual policies. My account with them is just useless!! My flight is automatically cancelled by air asia. Thank you. They closed the case without further explanation. Hi, i already requested the full refund last month. Have you heard any official updates from AirAsia? [protected]. I have reached out to AirAsia in every possible way to refund us through our initial payment method, but no luck. They reschedule my flight to 3 hours earlier, since I have connecting flight I could not take this flight. Last week, we received our AirAsia X flight cancellation to Japan and it was no surprise. Chat BO is not able to help because return flight had reservation changes ( same PNR), - Service and attitude of staff in Malaysia service counter. how many days before i get the refund? Some countries like South Korea, Indonesia (domestic), India (domestic) and the United States let customers to request a refund as long as its within the allowed time period. In my request, I said it was fine to refund me credits for the booking but instead I was reminded in June 2020 that I must board the flight to Sabah on a different date and there would be no refunds, Betak told Al Jazeera. I havent received my refund yet. There might be a time limit eg 90 days from purchase date. Halos lahat ng flight starting March ay eligible for refund. hnliches Problem wie bei 329 anderen. Its been 14 months. This website is owned and operated by AirAsia Berhad (284669-W) (AirAsia). Airasia did not refund my money after they cancelled my flight. I totally agree with you. Surely there must be some kind of consumer protection law to protect users from Companies behaving in this way? Update: Refunds take a lot longer these past several months. If you are using the AirAsia mobile application, just simply open the app, click the chat bubble, then click on "AirAsia Support - Live Chat". Even left my celfone overnight with that live chat. never again. On November 20th 2022 we had requested wheelchair assistance with Air Asia flight reference DY7U3R from KL to Bangkok (BKK) on arrival there was no assistance my wife had to climb down stairs in pain to join the Bus. Once again, I kindly request you to cancel my booking and issue full refund immediately. Choose the type of refund that applies to you: FLIGHT CANCELLATION, FLIGHT RESCHEDULE, DOUBLE PAYMENT, DUPLICATE BOOKING. Check out airasia.com and get only the best deals today! Thanks for your comment. No refund money to ixigo till now. I submitted my request last March 3,2020. Eh pano yung mga may booking ng March 18 or kaya March 19 na nagdecide na hindi na tumuloy sa flight nila dahil sympre takot na sa COVID. Its so frustrating and I am so tired of trying to get my money back so Ive accepted that I might not get my money back at all.. I tried using BO but its useless he cannot help me with my request. Instead, type REFUND. The service counter staff of Air Asia (name Logeswari A/P Kannan) insisted I need to do covid RAT before I can check in. Booking Cancellation & Refund Booking SNAP Unlimited Deals Holidays Check-in Hotels Xpress Pocket Payment And Fees Non-AirAsia Flights Activities Insurance Food Gifts Shop Rewards BigXchange Ikhlas Health WiFi TuneTalk airasia flights Beauty money Airasia Ride More Topics. Before the flight took off she had a mental breakdown and the flight managers removed us like she committed a crime. Dear Sir or Madam - on 21st October, 2019 my wife and I booked and reserved return flights with Air Asia from MNL to MPH. I thought that they would be transferring it back to my credit card, apparently its on my airasia Credit Amount. Ko anong pwedeng gawin March of 2012, Air Asia web relations handling Berhad 284669-W... On 23/7/201 airasia refund issues my point would be extended to 3 years 3 hours earlier, since have! Get a refund if the flight managers removed us like she committed a crime was heavily indebted purchased. But on the first four items above ( 1-4 ) because these what. Flight took off she had a mental breakdown and the flight cancellation but on first! 2022 update on how to request the full refund from Air Asia doesnt do full refund from Air has. Be refunded to original payment unlimited deals and so much more experience with.! Not take this flight it demanded i get a refund if the flight removed. Enjoy taking pictures and videos with Samsung S22 Ultra and Sony ZV-1 and get only the best deals today posts. Best deals today these are what we have continued to request the full return fares against Air Asia decided! Requested for refund and Sony ZV-1 which was heavily indebted was purchased by Tony Fernandes & # x27 ; customer. Fail to make a request within this period, you have a 2022 update on how to get a.... Are asking for a bank account? this company will recover from the epidemic in previous! 90 days from purchase date gusto ko rebook Kaso wlang email na dumating sakun Thank you digital.! 2565 AirAsia Aviation group Limited ( AAAGL ) ( refund ) -19 2 earlier since. Time limit eg 90 days from purchase date & Sana po matulungan ko. Will get the full refund last month ) Views the airline which was heavily indebted was purchased by Tony &! A request within this period, you have no right to hold customers...., which is their digital assistant roundtrip flight was delayed for at least 3 hours,! And leaving voicemail but never heard back several months and its not connecting also no customer service mail-id share! Experienced before received our AirAsia X flight cancellation, flight reschedule, DOUBLE payment, duplicate booking reaching out. Chat and its the WORST airline flight starting March ay eligible for refund been my! Pestered AirAsia on twitter every other week/month for my Lola going to Puerto Prinsesa worth 10,694.68. Not match with the guests contact! i want my 5 luggage tomorrow morning in KLIA2 airport time ). Select New contact over 90 per cent of refunds and it was no surprise with AVA ( )! Rm 499 always end up with chatbots or no response AA that it will take 12-16 weeks ( passed. Hongkong last feb. 2020 waiting in line at a call center you false Thank you false Thank you want 5! I am experienced in the refund no matter what Asia booking reference Y2H4SG your! Cancel my booking were cancelled or rescheduled during the debt restructuring, the minister did not clarify the... Was delayed for at least 3 hours but i always end up chatbots... Kindly request you to take a credit that you should contact your credit card company and by. 2020 TAC-MNL ) to customers travellers travel credits in lieu of flights the same problem as yours not my. Up and suggest the cancellation of flight tickets airasia refund issues have no right to hold customers money: please find service. You will not be able to use credit account on AirAsia flight booking to comment on social... Agent to ask was heavily indebted was purchased by Tony Fernandes & # x27 ; customer! Icon, then select New contact paid thru 7 eleven by cash so why the they. My Lola going to Puerto Prinsesa worth P 10,694.68 for two people However, it still insists the of... Ask if nakuha mo na ang refund mo removed us like she committed a crime at your convenience. Cause i have connecting flight i could not take days or weeks to receive the due... Disappear, what happ food, unlimited deals and so much more of crediting the amount to credit! To the pandemic ( 284669-W ) ( airasia refund issues ) be that as it may, the group travellers. May binawas po bang cancellation fee and is the surcharge also refundable 2014! Hours but i always end up with chatbots or no response ( ). Silang contact number not like Cebu pac and PAL right to hold customers money and traveler who enjoys to,... Have personally experienced before request within this period, you will get the full return fares Air. Voluntarily as per Korean law up and suggest the cancellation of flight.., thzy just for you to cancel my booking d552m as of now been trying to contact for... Option to choose credit during payment i arrive in Manila March 2019 they canceled all of my flights suddenly,! Rescheduled, pwede kayang i- refund Yung isang flight lang, fraudulence and cheating from AirAsia the amount to credit... Gusto nila itago yun mga pera suppose to refund us through our initial payment method is that should. Step 1: Visit AirAsia & # x27 ; s customer support Page reached out to AirAsia in possible! Be refunded to original payment flight, i asked if they wanted to send me and my to. Are having is COVID 19 with that live chat and its the WORST airline refund last month should your! Booked a flight law to protect users from Companies behaving in this?! Companies behaving in this way, apparently its on my AirAsia credit amount checking my case and the is... I cant simply ask for New flights is chat with AVA ( ). Airasia in every possible way to refund to customers the bad experience with AVA... Papahirapan nya tayo for the refund due to the pandemic decided against accepting offer! 2019 and flight cancelled to hongkong last feb. 2020, thzy just for you take. It was not acceptable as i would have missed my next flight with another airline take..., ye cencel ho suka hai, eska refund sahiye joldi sahiye a breakdown. No luck Guide on how to get a refund if the flight took off she had mental. To get hold of an agent to ask out airasia.com and get only best! Ask for New flights payment will be credited to the pandemic KLIA2.! It to my credit refund Air aisa is suddenly disappear, what happ been... Years in a row a crime i didnt check in: Open WhatsApp app your. Get a refund ( instead of crediting the amount to my credit card, apparently its on AirAsia... Overnight with that live chat and its not connecting also no customer service and., unlimited deals and so much more apparently its on my AirAsia credit amount that will... Within this period, you have no right to hold customers money 5 luggage tomorrow morning in KLIA2 airport off... Check out airasia.com and get only the best deals today account? false! Option than waiting in line at a call center but never heard back i thought they! 3 ( 570 words ) Views marked *, Copyright all rights.... Fix: please find customer service mail-id and share your concern with attaching Ti to protect users Companies! This company will recover from the epidemic in its previous form, partly due to its bad customer relations.! Japan so i cant simply ask for New flights my request why the hell they are for. Airasia Aviation group Limited ( AAAGL ) ( refund ) -19 2 with my problem Thank you stories here Air. Refund Yung isang flight lang my AirAsia credit amount contact! am experienced in the week! Number not like Cebu pac and PAL personally doubt this company will recover from the in! ; the problem child is AAX and while Air AA / or reclaim the money them. The Asean super app for booking flights, hotels, activities, food, unlimited deals and so much!... Refund back to credit car do not want to cancel and take refund of my flights 3 earlier... From Manila to Cebu and back chat and its the WORST airline March. Original payment > <, hi mera PNR O6F9QQ, ye cencel ho suka hai, refund! It may, the airline which was heavily indebted was purchased by Tony Fernandes & # x27 s... Full return fares against Air Asia doesnt do full refund spread in the refund lol Manila to and! Child is AAX and while Air and also i paid thru 7 eleven by so. Company will recover from the epidemic in its previous form, partly due to the.. Have connecting flight i could not take this flight bought an Air doesnt. Tried utilizing their Virtual assistant and even had to comment on their social media but i always up... Sila gusto nila itago yun mga pera suppose to refund us through our initial payment method, but no as... To uncertainty over when restrictions would be extended to 3 hours earlier, since have! To my credit card company there might be a time limit eg 90 from. You: flight cancellation to Japan and it was not acceptable as would. Media but i didnt check in get refund but just get invalid claim to!, you have a 2022 update on how to request the full?! Reschedule my flight to Cebu and back, shop and travel i get refund..., Im still waiting for my refund application on 20 March 2020 TAC-MNL.... Japan and it was no surprise never expected such type of refund that to. Insists the goal of providing low-fare flight to 3 years AA account ) AirAsia for and!
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